Support Centre

Irimì supplies a highly qualifies contact and support centre. Chose the channel you most prefer to request business and technical information concerning our solutions.

Availbale from Mondays to Fridays (excluding holidays), 09:00 - 12:30, and 14:00 - 17:30.

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Documentation, guides, and on-line demo

SysAid IT

On-line guides
Video tutorials
On-line demo (no registration needed)
Try SysAid IT for 30 days

SysAid CSS

On-line guides
On-line demo (no registration needed)
Try SysAid CSS for 30 days

Integr@

Download installation manual (in Italian)
Try Integr@ for 30 days

Telecom Expense Management

Ask for TEM demo
Get more information



Technical assistance and support

Support modes

The Support Centre offers free assistance services according to Terms of Sales and Use, you can find below (all agreements are reported in Italian). 

Please refer to ilient.com web site for international license agreements.

SysAid support and maintenance services are free of charge, if your software product is still covered by the Annual Maintenance Sbscription, according to Terms of Sales and Use (in Italian), or End-User License Agreements.

Terms of Sales and Use (in Italian):

SysAid IT
Integr@
SysAid CSS

Support and maintenance information

Contact us to sales@iriminet.it or by phone to +39 0445 1948007 in order to know if your software is covered by Annual Maintenance Subscription, or to extend assistance and updating services.