Simple, intuitive, and feature-rich, SysAid IT is the web-based software for Help Desk and Asset Management. SysAid IT integrates IT management functionalities as routing rules, priority, hardware and software inventory, remote control, and many others.

Developed by Irimì, Integr@ is the tool that integrates any email notifications coming from external systems (Nagios, Ganglia, HP, SAP, Oracle…) in SysAid. Integr@ automatically opens a specific service request in accordance to predefined rules for each kind of alarm.

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Customer Service & Support

SysAid CSS is the cost-effective, simple-to-use, and intuitive software for customer-oriented organizations. SysAid CSS centralizes on an unique platform functions for Help Desk, contact management, service quality analysis, and reports.

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Telecom costs control

Today you can fully control telephony costs and expenses. Telecom Expense Management is the software and service solution that integrates TLC inventory and consumption analysis capabilities in order to give you the total control and an immediate overview on your real telecom expense.

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